Terms of service

TERMS OF USE

Last Updated: June 2026

AGREEMENT TO TERMS

Welcome to the websites, applications, and online services operated by Photographic Research Organization, Inc. ("PRO," "we," "us," or "our").

These Terms of Use govern your access to and use of our websites, mobile applications, online services, content, products, programs, and other offerings (collectively, the "Site").

By accessing or using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree to these Terms of Use, you must discontinue use of the Site immediately.

We reserve the right to modify these Terms of Use at any time. Any changes become effective when posted to the Site. Your continued use of the Site after changes are posted constitutes acceptance of those changes.

ELIGIBILITY

You must be at least 18 years old, or have the consent and supervision of a parent or legal guardian, to use the Site.

By using the Site, you represent and warrant that:

  • You have the legal capacity to enter into these Terms.
  • The information you provide is accurate and current.
  • You will comply with all applicable laws and regulations.
  • You will not use the Site for any unlawful purpose.

INTELLECTUAL PROPERTY

Unless otherwise noted, all content available on the Site, including text, graphics, logos, photographs, videos, software, designs, trademarks, service marks, and other materials ("Content"), is owned by or licensed to PRO and protected by applicable intellectual property laws.

You may access and use the Site for personal, non-commercial purposes only.

You may not copy, reproduce, distribute, modify, publish, sell, license, create derivative works from, or otherwise exploit any Content without our prior written consent.

PRODUCTS, SERVICES, AND PRICING

PRO makes reasonable efforts to ensure product descriptions, pricing, specifications, availability, and other information are accurate. However, errors may occur.

We reserve the right to:

  • Correct errors or inaccuracies.
  • Modify product information without notice.
  • Change pricing at any time.
  • Limit quantities.
  • Refuse or cancel orders at our discretion.

All products and services are subject to availability.

ORDERS AND PAYMENT

By placing an order, you agree to provide accurate billing, shipping, and payment information.

We accept payment methods displayed during checkout.

You authorize us to charge your selected payment method for all purchases, taxes, shipping charges, and applicable fees.

We reserve the right to refuse, limit, or cancel any order for any reason, including suspected fraud, pricing errors, inventory shortages, or violations of these Terms.

RETURNS AND REFUNDS

Returns, exchanges, and refunds are governed by the applicable Return Policy posted on the Site.

Please review the Return Policy before making a purchase.

USER CONTENT AND SUBMISSIONS

Any feedback, suggestions, ideas, reviews, comments, photographs, videos, or other content submitted to PRO ("Submissions") may be used by PRO without restriction or compensation unless otherwise prohibited by law.

By submitting content, you represent that:

  • You own or control all necessary rights.
  • The content does not violate any law or third-party rights.
  • The content is accurate and not misleading.

PRO may remove or refuse content at its sole discretion.

PROHIBITED ACTIVITIES

You agree not to:

  • Violate any applicable law or regulation.
  • Attempt to gain unauthorized access to the Site.
  • Interfere with Site security or functionality.
  • Use automated systems, bots, crawlers, scrapers, or similar technologies to access or collect data from the Site without written permission.
  • Upload malicious software, viruses, or harmful code.
  • Impersonate another person or organization.
  • Use the Site to harass, threaten, abuse, or harm others.
  • Infringe upon intellectual property rights.
  • Use the Site for fraudulent or deceptive purposes.

THIRD-PARTY LINKS

The Site may contain links to third-party websites or services.

PRO does not control and is not responsible for the content, policies, or practices of any third-party website or service. Accessing third-party websites is at your own risk.

PRIVACY

Your use of the Site is subject to our Privacy Policy, which is incorporated into these Terms by reference.

By using the Site, you consent to the collection, use, and processing of information as described in the Privacy Policy.

SITE AVAILABILITY

We strive to maintain uninterrupted access to the Site but do not guarantee that the Site will always be available or error-free.

We may modify, suspend, discontinue, or restrict access to all or part of the Site at any time without notice.

DISCLAIMER OF WARRANTIES

THE SITE, CONTENT, PRODUCTS, AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE."

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PRO DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY.

PRO DOES NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PRO, ITS OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, AGENTS, AND PARTNERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO YOUR USE OF THE SITE.

IN NO EVENT SHALL PRO'S TOTAL LIABILITY EXCEED THE AMOUNT PAID BY YOU TO PRO FOR THE APPLICABLE PRODUCT OR SERVICE GIVING RISE TO THE CLAIM.

INDEMNIFICATION

You agree to defend, indemnify, and hold harmless PRO, its officers, directors, employees, affiliates, agents, and partners from any claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys' fees, arising out of:

  • Your use of the Site.
  • Your violation of these Terms.
  • Your violation of any law or third-party rights.

TERMINATION

PRO may suspend or terminate your access to the Site at any time, with or without notice, for any reason, including violation of these Terms.

GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the State of Connecticut, without regard to conflict of law principles.

DISPUTE RESOLUTION

Any dispute arising from these Terms or your use of the Site shall be resolved exclusively in the state or federal courts located in Connecticut, and you consent to the jurisdiction of those courts.

ACCESSIBILITY

PRO is committed to providing an accessible online experience. If you experience difficulty accessing any part of the Site, please contact us so we can assist you.

CONTACT INFORMATION

Photographic Research Organization, Inc.

240 Long Hill Cross Rd.
Shelton, CT 06484
United States

Phone: 203-292-4428

Email: ahuman@promaster.com

ENTIRE AGREEMENT

These Terms of Use, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and PRO regarding use of the Site and supersede any prior agreements or understandings.